Returns & Refunds

Our Promise

Your satisfaction matters to us. If you're not happy with your purchase, we're here to help.

Returns

We accept return requests within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them. For hygiene reasons, opened skincare products are only eligible for return if they are defective or damaged.

Refunds

Once your return is received and inspected, we'll notify you by email. Approved refunds are processed within 5–7 business days to your original payment method.

Damaged or Wrong Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo and we'll send a replacement or issue a full refund — no return required.

How to Start a Return

Email us at [your contact email] with your order number and reason for return. We'll respond within 1–2 business days with next steps.